The GITC will play a critical role in addressing customs disputes and tariff adjudication. GITC, when petitioned and satisfied with the available evidence can grant a customs duty rebate or drawback to enhance the competitiveness of a producer.

Furthermore, on the request of an importer, the Commission has the power to settle disputes emanating as a result of classification, valuation or origin determination by the Customs Division of the Ghana Revenue Authority (GRA).